Worker communication
A regular opportunity to raise practical, language or workplace questions through an agreed channel.
Workforce · After entry
Keep the communication path open.
Scheduled check-ins help workers, employers and delivery partners surface questions early, record what matters and agree who acts next.
Discuss a Support PlanSupport cycle
Check in, document, follow through.
- 01
Agree the participants, communication channels, cadence and escalation contacts.
- 02
Hold scheduled online check-ins with the worker and gather the relevant workplace context.
- 03
Document the discussion in a concise update for the authorised parties.
- 04
Separate routine follow-up from matters that need prompt employer, partner or specialist attention.
- 05
Record the next action, owner and follow-up timing.
What it supports
A shared picture after arrival.
Employer visibility
Concise updates that distinguish observations, agreed actions and items requiring escalation.
Delivery coordination
Clear ownership across BKU, the employer and relevant supervising or support partners.
Post-placement support is scoped to the programme, contract and partner responsibilities. It does not replace emergency services, legal advice, medical care or duties assigned by law to a registered support or supervising organisation.
After arrival
Agree the support path before it is needed.
We will define cadence, authorised recipients, escalation contacts and the format of written updates.